clock

Opens tomorrow at 10am

MENU
clock

Opens tomorrow at 10am

MENU
clock

Opens tomorrow at 10am

Ready to
Welcome You

The Hall reopened on September 16. We're placing your health and safety as our highest priority, implementing rigorous measures involving sanitizing and disinfecting our building along with new personal safety best practices.

WE CLEAN
WITH CARE

We’ve evolved our cleaning and safety measures.

To meet the demands of this “new normal”, we're rewriting our protocols to a standard we call “We Clean with Care” which translates to rigorous measures involving sanitizing and disinfecting our venues with increased frequency and implementing new personal safety best practices.

Ready to welcome you back safely

Ready to welcome you back safely

Health & Safety

We want our guests to have sound peace of mind when stepping foot in our venues and visibly see the commitment we have made to maintaining exceptional, health-conscious conditions. Our venues and our teams have always strived to deliver memorable experiences. And that means placing your health and safety as our highest priority, which we will always do.

With the guidance of the CDC, FDA and the expertise of an infection disease control expert we’ve contracted, the NASCAR Hall of Fame has put into place the following precautionary measures for a no touch/low-touch experience to keep our guests and employees safe.

GBAC Star Facility

The NASCAR Hall of Fame has received the Global Biorisk Advisory Council® (GBAC) STAR™ Facility Accreditation, making it one of the first facilities in North Carolina to earn this distinction. The GBAC STAR™ accreditation program is the cleaning industry’s only outbreak prevention, response and recovery accreditation. The Hall has demonstrated compliance with and commitment to the program's 20 core elements. Program elements range from standard operating procedures and risk assessment strategies to personal protective equipment (PPE) and emergency preparedness measures.

2021 GBAC Star Facility Gradient RGB

Cleaning Details

We have evolved our cleaning and safety measures to meet the demands of the current health landscape. We’ve rewritten our protocols to a standard we call “We Clean with Care” which translates to rigorous measures involving sanitizing and disinfecting our venues with increased frequency and implementing new personal safety best practices.

Cleaning Frequency icon

Cleaning crews have increased cleaning frequency with special attention provided to high-touch areas (elevator buttons, stair handrails, etc.)

High-Touch Areas icon

Electrostatic/disinfectant sprayers will be used in high-touch areas including, but not limited to, the High Octane Theater, racing simulators, Pit Crew Experience and Legends Room.

Cleaning Supplies icon

Color-coordinated microfiber cloths are being used with a disinfectant cleaning solution to eliminate cross-contamination in high-touch areas.

Hand Sanitizer icon

Dozens of hand sanitizer stations have been installed strategically throughout the building in high trac areas.

Restocking icon

Cleanliness patrols are being implemented throughout the venue to disinfect high-touch areas throughout the day and checking that all soap and sanitizer dispensers are full.

Restrooms icon

Foot claws have been installed on all restroom doors for hands-free use.

Training icon

All team members have gone through required training sessions to understand and implement these modied procedures and sanitation practices to ensure the health of both guests and employees.

Employees icon

All team members have been provided with face masks and will be required to wear them while on duty.

Signage icon

CDC “Stop the Spread of Germs” posters and signage detailing proper handwashing/hygiene procedures in both English and Spanish have been placed in all bathrooms.

Frequently Asked Questions

What are the NASCAR Hall of Fame’s hours? icon

The NASCAR Hall of Fame is open Wednesday through Monday from 10 a.m. – 5 p.m. Tuesdays are reserved for groups.

What measures is the NASCAR Hall taking to ensure guests’ safety? icon

Our enhanced safety measures include, but are not limited to:

  • Routine cleaning of all high touch point locations.
  • One-way navigation signage in stairwells, elevators and the Glory Road, Inside NASCAR, Hall of Honor and Heritage Speedway exhibits.
  • Guests provided with one complimentary stylus pen per family to help accommodate no-touch interactions with the Hall’s various touch-screen exhibits.
  • New hand sanitizing stations and wipe stations throughout the venue.
  • Signage facilitating social distancing.

What steps can I take to help ensure the safety of myself, my fellow guests and our NASCAR Hall of Fame Team Members? icon

Our NASCAR Hall Team Members will be wearing face masks and actively practicing social distancing and we encourage our guests to do the same. We appreciate your partnership in following these additional guidelines as well:

  • Wash hands often or use hand sanitizer that contains at least 60% alcohol.
  • Avoid touching eyes, nose, and mouth.
  • Cover mouth and nose with a cloth face cover or mask.
  • Cover your mouth and nose with a tissue when you cough or sneeze. If you don't have a tissue, cough or sneeze into your elbow, not your hands.
  • If you feel sick, please stay home.

Are face coverings/masks required? icon

In accordance with the North Carolina Department of Health and Human Services, face masks are required for entry into the NASCAR Hall of Fame and must be worn at all times. Children under five years of age will not be required to wear a mask.

Is there a limit on the number of people I can bring in my group? Is there a limit the number of people allowed in the Hall at one time? icon

In accordance with the Safer at Home Phase 2.5 guidelines, the NASCAR Hall of Fame will operate at 50% capacity. Group tickets can be purchased at this time. For larger group reservations (groups of 10 or more), please contact us directly at 704-654-4400 or 888-902-6463 to make arrangements.

Where can I purchase tickets in advance? icon

Visit tickets.nascarhall.com or check out our "Plan a Visit" page.

Can I purchase tickets to the NASCAR Hall in person at the box office? icon

Yes, however we’re strongly encouraging guests to purchase advance tickets prior to their visit and take advantage of mobile ticketing options. We ask you please send one member of your party through the line and observe social distancing.

What if I’m not feeling well, but have purchased tickets in advance? icon

If you have a fever, are exhibiting any COVID-19 symptoms, or have been exposed to anyone else with symptoms within a two-week period prior to your visit, we ask that you please plan to visit the NASCAR Hall of Fame at a later date. A member of our Team will be happy to assist you with rebooking your tickets and any other questions you may have. Please call 704-654-4400 or 888-902-6463 for a customer service representative who can assist you further.

Can I transfer my ticket date? icon

Yes. To transfer your ticket to a different date, please call us at 704-654-4400 or 888-902-6463.

Will audio tours be available? icon

Yes, audio tours are available. Guests will be provided individual, disposable earpiece covers as part of the audio tour package.

What changes can we expect to see in exhibits and interactive experiences? icon

We have made adjustments to some exhibits and experiences with the safety of our guests in mind. Some of these notable adjustments include:

High Octane Theatre

  • The Theatre will be closed until further notice.

Glory Road

  • Floor signage to promote directional flow has been added
  • Digital interactives are available for use with the complementary stylus

Hall of Honor

  • Listening devices for the Hall of Honor will not be in use until further notice.
  • Directional flow has been added through floor signage.
  • The Skybox closed until further notice.

Inside NASCAR

  • The NASCAR-Pit Challenge will have a maximum capacity of 2 guests per car; groups of up to three from the same household will use the same car.
  • The driving simulator experience will have a maximum capacity of 7 guests (one per car) to allow for alternate side cleaning between runs.
  • Disposable earpiece covers will be provided for the audio experiences of the media interactives.

Heritage Speedway

  • Floor signage to promote directional flow has been added
  • Digital interactives are available for use with the complementary stylus

Will I still be able to use a Hard Card during my visit? icon

Yes, Hard Card interactive experiences are still available. All guests will be provided a Hard Card and one complimentary stylus pen per family. Social distancing measures will be applied at Hard Card kiosks and hand sanitizer stations have been installed at Hard Card Registration and near Hard Card kiosks throughout the NASCAR Hall.

Are the driving simulators open? icon

Yes, the driving simulators are open. The driving simulator experience will have a maximum capacity of 7 guests (one per car) to allow for alternate side cleaning between runs.

Is the Gear Shop open? icon

Yes, the Gear Shop will be open to guests. We ask that guests do not try on apparel, however a store associate will be able to assist. Like the Hall, the Gear Shop will operate at 50% capacity.

Will I still be able to take and purchase a keepsake photo during my visit? icon

Yes Magic Memories photos will be taken onsite and are for sale in the Gear Shop, however no props (such as flags, gloves, helmets) will be available for use.

Is there anywhere to eat/drink at the NASCAR Hall? Can I bring my own food/drink? icon

Water fountains are currently shut off at the Hall, however bottles of water may be purchased at the Gear Shop or at the Pit Stop Café. The Pit Stop Café is currently open to guests with additional sanitation and cleaning protocols. Buffalo Wild Wings is open to the public for both carry out and dine-in service with limited seating. Guests may enter the restaurant through the NASCAR Hall of Fame or through its entrance on Brevard St.

No food or drink may be brought into the Hall.

Pre-arranged groups may eat outside in the Ceremonial Garden (via Theater lobby to not interfere with limited capacity in main lobby) during scheduled times. No food may come into the building and should be left on buses or in cars.

Are there any changes to parking? icon

Guests to the NASCAR Hall will have access to the NASCAR Hall of Fame parking garage at located at 500 S. Brevard St. or the parking lot at 501 S. Caldwell St.

Will my current membership be extended? Can I become a member? icon

Once the Hall of Fame is reopened, we will extend your membership for the period we were closed. Since complimentary buddy passes have a specific expiration date listed on them, the membership team will work with you to accommodate extensions for usage,

Memberships can still be purchased at any time, with the 12-month annual term beginning once the Hall reopens. If you purchased or renewed during our closure, your membership items will be mailed to you.

Guest Experience
Safety First

This public health crisis has been a rapidly evolving situation over the last several months. As such, best practices, new technologies and health guidelines continue to progress day by day. Our team is continuing to monitor these recommendations and will update and implement our internal protocols and processes.

Currently, here is a list of changes to keep you and your family safe during your visit.

Ticketing icon

Guests are encouraged to purchase tickets online and use the print-at-home/mobile ticket option upon purchase. However, the box office will also be open to assist with printing tickets. Please send one member of your party through the line and observe social distancing. Decals on the door will indicate proper spacing.

Entry/Exit icon

Dedicated, separate entrances and exits will be clearly marked for each purpose and staff will be on hand to facilitate and monitor the process.

Hall of Honor Spires icon

Listening devices on the Hall of Honor spires for Hall of Famers will not be in use until further notice.

Cashless Payment icon

Guests are recommended to utilize cashless payment options at the box office, Gear Shop and Pit Stop Café during their visit.